Smarter diagnostics and AI-powered business insights to help automotive shops work better and grow faster
Perception Auto was founded by Andrew Moore after seeing firsthand how inefficient, inconsistent, and frustrating vehicle diagnostics can be for both repair shops and customers. Too often, technicians are forced to rely on incomplete information, outdated tools, or trial and error processes that waste time and erode trust.
Andrew started Perception Auto with a simple goal: Help shops make faster, more confident decisions using better data and smarter technology. The platform is designed to support technicians, not replace them, by turning complex vehicle data into clear and actionable insights that improve accuracy, efficiency, and customer communication.
With a background that blends technology, systems thinking, and real world business experience, Andrew focuses on building practical tools that shops can adopt and benefit from immediately. His approach prioritizes clarity, reliability, and measurable impact over hype.
Andrew's commitment to solving real problems drives Perception Auto's mission to modernize automotive diagnostics in a way that works for both technicians and the customers they serve.
Andrew Moore founded Perception Auto to address the growing complexity and uncertainty in modern vehicle diagnostics, with a focus on helping repair shops make more informed decisions using technology.
The platform is being developed around a multi-model analysis approach designed to surface clearer diagnostic context, highlight uncertainty, and support technician judgment rather than replace it.
Perception Auto is evolving through close collaboration with early partner shops, focusing on practical improvements, continuous learning, and real-world feedback to guide what gets built next.
To help automotive shops make faster, more confident decisions with AI-assisted diagnostic insights and actionable business intelligence that support accuracy, efficiency, and profitability.
To become a trusted platform that helps automotive shops thrive by combining diagnostic insight with data-driven understanding, enabling better decisions, stronger customer relationships, and sustainable growth.
Supporting clearer diagnostic decisions through thoughtful use of technology.
Building long-term relationships through transparency, reliability, and respect for technician expertise.
Continuously improving how diagnostic insight is delivered as vehicles and shops evolve.
Putting shop owners and technicians at the center of every product decision.